CHARMING INSIGHTS

A blog from Charming dedicated to consumer preferences, retail, and technology

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WHY RETURNS ARE KILLING YOUR BUSINESS AND WHAT TO DO ABOUT IT

By CHARMING STAFF on Aug 1, 2021 11:43:00 AM

While 2020 was certainly been a year of unknowns, one thing is certain: online shopping is here to stay. According to a recent study, in 2020, nearly 41% of customers said they were currently shopping online for things they would normally buy in-store. 

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Topics: returns brand RFID