CHARMING INSIGHTS

A blog from Charming dedicated to consumer preferences, retail, and technology

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2 min read

The Billion Dollar Problem Not Enough Brands Are Addressing: Shoplifting

By CHARMING STAFF on Aug 3, 2021 12:17:00 PM

Iโ€™m going to cut to the chase: US retailers lose an estimated $121 billion per year from shoplifting. Between pilfering pre-teens and kleptomaniac employees, brands consistently lose out on significant sales due to theft.

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Topics: consumer insights RFID
3 min read

CONSUMER BUYING BEHAVIORS AND EXPECTATIONS HAVE FOREVER CHANGED THE FACE OF RETAIL

By CHARMING STAFF on Jul 26, 2021 4:42:00 PM

Itโ€™s not news that the retail landscape is now driven by the digital-savvy who seemingly have limitless shopping and buying opportunities at their fingertips. The way they discover, find and receive products has been evolving at a rapid pace in the last decade. 

As consumer behaviors have changed, retailers are left to make the decision: will they change their processes and swim, or keep things as they are and face sinking in 2025 markets? Here are the three major consumer behavior shifts that have happened โ€” and how brands can respond.  

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Topics: brand consumer insights DPP digital product passport (DPP)

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